Shipping & Return Policy
All orders will be shipped via USPS, UPS, or FedEx. All purchases of physical items are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to the purchaser upon our delivery to the carrier.
Free Shipping applies to 1) orders over $50, 2) that do not exceed the maximum weight of 8 lbs, and 3) do not require cold shipping.
All “Stock Items” (non-pharmaceuticals and goods which are kept in stock) that are not defective in design or manufacture, as determined by the Supplier acting reasonably, and are returned by the Purchaser shall incur a restocking fee of 20% of the total invoice price for those Stock Items.
All compounded, prescription, cold-ship, special order items, and orders with special quantities exceeding our stocking limits have a NO-RETURN policy.
Any exceptions made by staffing or management to this return policy will require a minimum 50% restocking fee.